Implementarea de soluții de IT Service Management în mediul universitar dincolo de pandemia de COVID-19: o analiză SWOT
Implementation of IT Service Management solutions in the university environment beyond the COVID-19 pandemic: a SWOT analysis
Author(s): Liviu Ciucan-Rusu, Marius-Petru POPTĂMAȘSubject(s): Higher Education , Health and medicine and law, ICT Information and Communications Technologies, Distance learning / e-learning, Pedagogy
Published by: Editura University Press Targu Mures
Keywords: IT Service Management; SWOT analysis; university; organizational environment; COVID-19 pandemic; sustainability;
Summary/Abstract: The COVID-19 pandemic has imposed the acceleration of the digital transformation processes of organizations, regardless of the sector of activity. Moreover, currently, achieving sustainability indicators is particularly important, digitalization being an important step to minimize the social and environmental impact of organizations' activities. Our paper aims to identify the internal and external factors that influence the adoption of an IT Service Management solution during the pandemic in a public university in Romania that is in the process of transition to become a sustainable university.
Journal: Acta Marisiensis. Seria Oeconomica
- Issue Year: 15/2021
- Issue No: 2
- Page Range: 61-76
- Page Count: 16
- Language: English, Romanian