Development of management quality system for metallurgical enterprise based on Balanced Scorecard with limiting factors Cover Image

Разработка системы менеджмента качества металлургического предприятия на основе сбалансированной системы показателей с учетом ограничивающих факторо
Development of management quality system for metallurgical enterprise based on Balanced Scorecard with limiting factors

Author(s): Galina Ledneva, Alexander Pesin, Viktor Salganik
Subject(s): Economy
Published by: Prague Development Center
Keywords: Management quality system; priority operations in quality field; theory of constrains; Balanced Scorecard

Summary/Abstract: The article considers inefficiency of the existing quality management systems (QMS) based on standards ISO series 9000. The authors offer integrated QMS with limiting factors on Balanced Scorecard. The Balanced Scorecard with limiting factors helps to efficiently direct process of continuous improvement and achieve top-priority criteria in quality management domain.

  • Issue Year: 3/2009
  • Issue No: 3
  • Page Range: 89-91
  • Page Count: 3
  • Language: Russian