The Exhibitor as a Client of the Trade Fair Organiser – a Diagnosis of the Level of Satisfying Needs
The Exhibitor as a Client of the Trade Fair Organiser – a Diagnosis of the Level of Satisfying Needs

Summary/Abstract: The aim of this paper is to determine what exhibitor’s expectations towards trade fairs organisers are and to assess the level of exhibitor’s satisfaction from mutual cooperation on the example of research of the participants of the selected event. The article is of the research nature. In the presented research process, it was possible to distinguish eight detailed areas of cooperation between trade fairs organisers and exhibitors. Furthermore, it was determined which of these areas most significantly affect the overall evaluation of this cooperation. It was also established how exhibitors, who took part in the 6th International Trade Fair for Suppliers of Maintenance Products and Services, Maintenance, and the 7th International Trade Fair for Powder & Bulk Solids Technology in Poland, SyMas, evaluated the organiser with regard to the listed categories. The obtained results, due to a more comprehensive diagnosis of the exhibitor needs, enable trade fairs organisers and operators to boost the competitive strength of their trade fair offer.

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