TSL Sector Companies and Their Offer of Logistics Services Cover Image

TSL Sector Companies and Their Offer of Logistics Services
TSL Sector Companies and Their Offer of Logistics Services

Author(s): Marcin Świtała
Subject(s): Business Economy / Management, International relations/trade, Methodology and research technology, Financial Markets
Published by: Instytut Badań Rynku, Konsumpcji i Koniunktur
Keywords: TSL industry; logistics service providers; consumer preferences;

Summary/Abstract: Background: This study focuses on the description of the activity of suppliers active in the domestic market of TSL services, with special regard to key factors of their competitive advantage as well as the scope of services provided. Methodology: The source basis consists of the results of direct studies carried out on a purposely selected group of 168 companies. TSL sector companies constituted 64% of the sample and logistics clients - 36%. The results were analysed with the use of basic descriptive statistics methods. Results: Most service providers are international entities offering a wide variety of services adjusted to the needs of diverse market segments. Their fundamental source of income is road transport and shipping. Logistics experience and complexity of service are the main characteristics of their market offer. Conclusions: Logistics operators are entities whose impact on the market economy is considerable and constantly develops. They are marked by a flexible approach to the client as well as effective implementation of logistic processes. The importance of logistics standards as factors diversifying competences of suppliers is decreasing in the market under analysis. We may expect a rise in marketing importance for the activity of logistics service providers in the nearest future.

  • Issue Year: 2012
  • Issue No: 4
  • Page Range: 57-67
  • Page Count: 11
  • Language: English