Logistics as a tool to improve the competitiveness of DHL services
Logistics as a tool to improve the competitiveness of DHL services
Author(s): Józef PerencSubject(s): Economy, Business Economy / Management
Published by: Wydawnictwo Naukowe Uniwersytetu Szczecińskiego
Keywords: service logistics; DHL’s competitiveness
Summary/Abstract: The article presents the role, tasks and functions of logistics in improving competitiveness of courier companies. The author has presented and justified the need to support the process of managing modern companies with the use of logistics tools. Next, the entry of DHL to Europe and Poland as well as the development of the company’s market strategy have been presented. The latter part of the article describes the quality research regarding the most important courier companies on the Polish market. Moreover, the size of the investments necessary in 2018–2025 to strengthen this courier company’s competiveness were estimated on the basis of the current financial results.
Journal: European Journal of Service Management
- Issue Year: 27/2018
- Issue No: 3/2
- Page Range: 339-346
- Page Count: 8
- Language: English
