PERFORMANCE EVALUATION USING 360 DEGREE PERFORMANCE SYSTEM: A QUALITATIVE RESEARCH ON BANK BRANCHES EMPLOYEES Cover Image

360 DERECE PERFORMANS DEĞERLEME YÖNTEMİ İLE PERFORMANS DEĞERLEME: BANKA ŞUBESİ ÇALIŞANLARI ÜZERİNDE NİTEL BİR ARAŞTIRMA
PERFORMANCE EVALUATION USING 360 DEGREE PERFORMANCE SYSTEM: A QUALITATIVE RESEARCH ON BANK BRANCHES EMPLOYEES

Author(s): Aras Doğan
Subject(s): Methodology and research technology, Financial Markets, Human Resources in Economy, Socio-Economic Research
Published by: Sage Yayınları
Keywords: Qualitative; Research; Performance; Competencies; Cognitive;

Summary/Abstract: This study focuses on how the key competencies of employees are evaluated using 360 degree performance evaluation system. 360 degree performance appraisal of employees is evaluated not only from superiors but also from himself, subordinates, peers and customers. The main aim of this study is to evaluate six key competencies acknowledged by 360 degree performance evaluation system. With this purpose semi-structured interviews were conducted with eight bank branch employees and the data were arranged and interpreted by means of descriptive analysis. The findings show that seven employees’s performance is above the desired level. But one employee’s performance is below desired level. It is believed that this research will contribute qualitative performance evaluation using 360 degree performance evaluation process.

  • Issue Year: 11/2019
  • Issue No: 42
  • Page Range: 55-64
  • Page Count: 10
  • Language: Turkish