Conflict Management through IT Tools in Health in Romania
Conflict Management through IT Tools in Health in Romania

Summary/Abstract: Poor material conditions in some hospitals, namely the lack of equipment, materials and conditions of intervention but accommodation may predispose to aggression against doctors. Standard reporting systems for aggression incidents are an exception at the level of medical units, but their good use could solve major health problems in Romania. Some hospital administrators who have allocated IT resources have obtained encouraging results in managing and preventing conflicts in their units. Our research has gone from the suspicion that IT tools can manage conflicts and look for evidence in hospitals in Romania.The purpose of this paper is to change the paradigm and test to what extent the proliferation of new technologies can make today's management term new valences beyond the management or management characteristics and generating predictability and added value.

• Details
• Contents