Evaluating the Impacts of Passengers’ Rights Policy on the Competitiveness of Airlines and Airport Operators Using the Dynamic Programming Approach
Evaluating the Impacts of Passengers’ Rights Policy on the Competitiveness of Airlines and Airport Operators Using the Dynamic Programming Approach

Summary/Abstract: The passengers’ rights protection policy is crucial for providing the quality of air transport services and has a significant impact on the competitiveness of airlines and airport operators. This impact can be measured by defining a system of quantitative and qualitative indicators and can be managed by adopting adequate efficiency-enhancing measures of this policy that contribute to the greater competitiveness of all the players in the European air transport market. The study aims to present the opportunities of a dynamic programming approach to enhance the efficiency of passenger rights’ protection policy in terms of the competitiveness of airlines and airport operators. The application of the model has been empirically tested and, on this basis, a proposal to update the passengers’ rights protection policy has been worked out by the authors and the expected impacts and effects of its implementation have been examined.

• Details
• Contents