System zarządzania jakością na przykładzie firmy LOT Cargo
Quality Management System: The Case of LOT Cargo Company

Summary/Abstract: The article presents a quality management system implemented by LOT Cargo. It shows the various parts of a company that must maintain the highest quality of safety. The processes that allow you to travel safely and calmly in the plane are shown. It is very interesting and complicated to transport pharmaceutical products at LOT Cargo. It shows how many processes and quality control must take place on many levels of preparation for transport. From the order placement to the placement of luggage on the plane and meeting the appropriate conditions for transport.

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