Çalışan Sesliliği Liderden Duyulan Tatmin ve Mesleki Özdeşleşmeden Etkilenir Mi?: Hizmet Sektörü Çalışanları Örneği
Is Employee Voice Affected By Satisfaction With Leader And Occupational Identification?: Example of Service Sector Employees

Summary/Abstract: This study aims to examine the effects of service sector employees' occupational identification and satisfaction with the leader on employee voice. The variables of the study were investigated in the context of social exchange and path-goal theories. For this purpose, the data obtained through questionnaires from 303 employees working in different service sectors in Malatya and Ankara were analyzed. t-test, ANOVA, and hierarchical regression analysis were used in the analysis of the data. According to the findings, occupational identification and satisfaction with the leader positively and significantly affect the employee voice in the service sector. There is no study available in the literature that directly deals with the bilateral relations of these variables in terms of service sector employees. In this context, it is considered that the findings of the study will be important for both the literature and practitioners.

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