KEEPING QUALITY UNDER CONTROL – AN IMPORTANT FUNCTION OF MODERN MANAGEMENT
KEEPING QUALITY UNDER CONTROL – AN IMPORTANT FUNCTION OF MODERN MANAGEMENT
Author(s): Oana-Luminiţa VoicuSubject(s): Business Economy / Management
Published by: EDITURA INDEPENDENŢA ECONOMICĂ
Keywords: Total quality (TQ); Total Quality Management (TQM); quality control; “zero defects”; non-compliant product;
Summary/Abstract: At the beginning of the twentieth century quality becomes a “lifestyle”, a basic component of the management in an organization. Nowadays, quality is designed as a competitive strategy in relation to: satisfying the clients’ needs, a continuous enhancing of the quality; making all the employees aware of the quality; preventing defects; the analysis of all the quality-centered activities and processes, in order to correct and adjust them. Obtaining products in accordance with quality requirements and minimal costs represent an operational objective of a firm. What costs money is non-quality. Therefore, using adequate scientific instruments to control the quality and prevent irregularities represents a major goal for an advanced modern management.
Journal: REVISTA ECONOMIA CONTEMPORANĂ
- Issue Year: 6/2021
- Issue No: 1
- Page Range: 6-12
- Page Count: 7
- Language: English
