A szociális és pedagógiai szakemberek munkakörülményeinek és kiégés-kockázatainak vizsgálata
Investigation of working conditions and risk factors for burnout of social and pedagogical professionals

Summary/Abstract: The study scrutinizes the relationship between professional working conditions and burnout among Hungarian social and pedagogical professionals. Despite the fact that burnout and occupational well-being have been extensively researched abroad among professional helpers – primarily health care workers –, no quantitative survey has been conducted in Hungary so far in the target group we examined. Another added value of our study is that, besides work and organizational factors revealed by previous burnout studies, it points to the role of client- and fieldwork-related difficulties in the prevalence of burnout symptoms. In our exploratory, crosssectional survey, 261 social and pedagogical specialists participated from Baranya County. Our results suggest that job and task matching problems, and difficulties related to the fieldwork and clients lead to emotional exhaustion of professionals and decreased work efficiency. Deficiencies related to work motivation cause loss of efficiency as well. The results also indicate that out of the three occupational groups involved in the research, professionals working in the field of child protection are most at risk for emotional exhaustion, and the symptom of depersonalization is most relevant to child protection and family and child welfare workers. In addition, we have shown that longer professional experience can be considered a protective factor in burnout symptoms. Our results can make an important contribution to the establishment of individual and organizational level training, support, development, monitoring and evaluation programs and/or policy-level guidelines and interventions that can improve the working conditions of professionals and reduce their risk of emotional, mental and physical strain.

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