TOWARDS SPREADING THE ADOPTION OF SIX SIGMA IN THE SMALL AND MEDIUM-SIZED ENTERPRISES SECTOR
TOWARDS SPREADING THE ADOPTION OF SIX SIGMA IN THE SMALL AND MEDIUM-SIZED ENTERPRISES SECTOR

Summary/Abstract: Six Sigma is a realistic approach to enhancing a business's performance by reducing the variability of the process outcomes. The techniques of Six Sigma involve the application of the DMAIC phases to existing processes to improve them. However, there is a reticence and fear of implementing the DMAIC method. This is true, especially in the case of small and medium-sized businesses. To fulfil this gap, the paper targets at collecting data and forming a comprehensive, fitted framework to support the implementation of Six Sigma method within SMEs, relying on a documentary research approach, using an adapted interview, a model, and many practical cases. The Framework has valorized the all Six Sigma journey in SMEs and was tested and validated separately through practical studies and by proponents from leading practitioners and specialists.

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