Odnos prema radu u srpskoj državnoj upravi
The Serbian Public Administration's Attitudes Towards Work
Author(s): Ljiljana KordićSubject(s): Social Sciences
Published by: Institut društvenih znanosti Ivo Pilar
Keywords: work; public administration; organisational culture; Serbia; ex-Yugoslavia
Summary/Abstract: The aim of this paper is to diagnose the Serbian public administration’s attitudes towards work, from the point of view of professional values of employees, normative system of evaluation of administrative tasks, as well as the system of values determined in the Serbian Strategy of Public Administration Reform. Attitudes towards work are considered from the organisational culture concept viewpoint. Several research methods were used: content analyses, review of results of relevant domestic and international researches, and comparative functional analysis of some elements of attitudes towards work in the public administrations of Croatia, Bosnia and Herzegovina and Montenegro. The Serbian public administration’s attitudes towards work are evaluated in the conclusion. The evaluation is based on the values defined in the Serbian Strategy of Public Administration Reform. The research results have indicated that the Serbian public administration’s attitudes towards work are not in accordance with the state’s goal to offer quality service to its citizens. These attitudes could be significantly improved through a change of the public administration’s organization culture. Recommendations based on evaluation are created in the human resources framework.
Journal: Društvena istraživanja - Časopis za opća društvena pitanja
- Issue Year: 18/2009
- Issue No: 104
- Page Range: 1195-1216
- Page Count: 22
- Language: Croatian