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Simulation of a Queuing System of a Post Office in Anylogic Software
Simulation of a Queuing System of a Post Office in Anylogic Software

Author(s): Silvia Dutkova, Karol Achimsky, Paweł Droździel
Subject(s): ICT Information and Communications Technologies, Transport / Logistics
Published by: Žilinská univerzita v Žilině
Keywords: post office; simulation; Anylogic; costs; conceptual model;

Summary/Abstract: This paper displays the design and application of a model that simulates the queuing system of a fictional post office. Starting point for solving more complicated optimization tasks is to create a system model that consists of elements of reality and the relationships between these elements. The key part of the paper includes the model of a queuing system of a post office created in Anylogic simulation software. The model of the post office displays post office with 5 postal counters, a certain input flow and a certain service time with an exponential probability distribution. The model also includes statistics and cost calculation.

  • Issue Year: 22/2020
  • Issue No: 2
  • Page Range: 15-22
  • Page Count: 8
  • Language: English
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