ALWAYS CONNECTED: A FIRST INSIGHT INTO THE INFLUENCE OF SMARTPHONE ADOPTION ON THE ACTIVITY-TRAVEL BEHAVIOUR OF MOBILE PROFESSIONALS IN INDONESIA
ALWAYS CONNECTED: A FIRST INSIGHT INTO THE INFLUENCE OF SMARTPHONE ADOPTION ON THE ACTIVITY-TRAVEL BEHAVIOUR OF MOBILE PROFESSIONALS IN INDONESIA

Summary/Abstract: Purpose. The widespread adoption of smartphones, which is the result of convergence of Information and Communication Technology, potentially influences work activities of mobile professionals: how they plan and execute their agenda, including working during their travels. This paper is aimed at gaining a first insight into understanding the behavioural changes in the activities and travel patterns of mobile professionals. Design. Cross-sectional survey consists of 20 interviews and 50 questionnaires conducted to provide an initial overview of the transformations that occur in mobile work in Indonesia as a developing country. Simulations using the stated adaptation approach were conducted to obtain basic response patterns that occur when information was received during the ongoing daily activities. Findings. Smartphone adoption has provided mobile professionals with the ability to work in a novel way. They use smartphones as an information and communication tool throughout the day to improve productivity and to assure the efficiency of their “travelling” as part of their mobile work. Research limitations. Ideally, to obtain the transformation rules of travel patterns, this study should be conducted with a larger sample size. This study uses only a limited number of samples, because it is only intended to provide an initial overview. Practical implications. the basic pattern rule of the transformation is useful to give a better understanding of the phenomena. Originality/Value. Indonesia is chosen as a case study to give an overview of the transformation that occurs as a result of the adoption of smartphones in the mobile work activities in developing countries.

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