Profesjonalna pomoc psychopedagogiczna online na przykładzie terapii i mediacji (Nie)zbędna odpowiedź na sytuacje trudne
Professional psychopedagogical help online with examples of therapy and mediation. (Un)necessary answer to difficult situations

Summary/Abstract: This paper deals with the topic of online psychopedagogical assistance on the example of therapy and mediation, setting it in a broad context of the latest theoretical and empirical analyses, as well as indicating practical implications. The aim of the paper is, on one hand, to show the possibilities of using ICT (Information and Communication Technology) in various forms of support for the individual, and, on the other hand, to draw attention to the existing barriers of this form of work. Particular emphasis was placed on the question of the helper’s competences, which determine the quality of mediation and therapeutic support. An attempt is made to answer the question about the importance of enriching the curricula of various specialists, including psychologists, pedagogues, mediators and counselors with the content related to online support.

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