The Impact of Excessive Workload on Job Performance of Healthcare Workers during Pandemic: A Conceptual Mediation - Moderation Model
The Impact of Excessive Workload on Job Performance of Healthcare Workers during Pandemic: A Conceptual Mediation - Moderation Model
Author(s): Saswat Barpanda, Greeshma SaraswathySubject(s): Sociology, Social development, Crowd Psychology: Mass phenomena and political interactions, Policy, planning, forecast and speculation, Social Norms / Social Control, Human Resources in Economy
Published by: New Millennium Discoveries Ltd
Keywords: Excessive Workload; Job Performance; Burnout; Coping Styles; Personality Traits;
Summary/Abstract: The paper conceptualises a mediation-moderation model of burnout, coping styles and personality traits to explain the impact of excessive workload on job performance of healthcare workers. The authors used an extensive literature review to conceptualise the above model. The model emerged with a theoretical causal relationship of the impact of excessive workload on job performance and how burnout, coping style and personality intervene in this relationship. It concluded with the propositions of a conceptualised moderated mediation. The paper adds value in terms of policy implications that have been clearly articulated, keeping in mind the relevance of the work in the context of pandemics.
Journal: International Journal of Management and Applied Research
- Issue Year: 10/2023
- Issue No: 1
- Page Range: 24-39
- Page Count: 16
- Language: English