Deviant Employee Behaviors and Psychological Well-Being According to Human Resources Employees in Hospitality Business Cover Image

Konaklama İşletmelerinde İnsan Kaynakları Çalışanlarına Göre Sapkın Çalışan Davranışları ve Psikolojik İyi Oluş
Deviant Employee Behaviors and Psychological Well-Being According to Human Resources Employees in Hospitality Business

Author(s): Aydın Çivilidağ, Şerife Durmaz, Kardelen Devrim Doruköz
Subject(s): Business Economy / Management, Tourism, Human Resources in Economy
Published by: Ahmet Arif Eren
Keywords: Human Resources Employee; Deviant Employee Behavior; Psychological Well-Being;

Summary/Abstract: This study aims to examine the employees' deviant behaviors and psychological well-being in terms of human resources (HR) employees in the hospitality industry. Both quantitative and qualitative methods were used in the research. The deviant behavior scale was used for quantitative data. Semi-structured interview forms were created by the researchers to collect qualitative data. While 12 HR employees voluntarily participated in the qualitative part of the research, 207 HR employees participated in the quantitative part. According to the research result, HR employees expressed the most theft-deviant behavior among employee behaviors. He stated that the main reason for deviant employee behavior is personality problems and that employees should be trained to prevent deviant employee behavior. To improve the well-being of the employees, it was understood that the birthday celebrations and the selection of the personnel of the month activities were carried out the most. When the deviant behavior scores of HR employees and the opinions of HR employees are examined, both quantitative and qualitative findings reveal that there is a significant relationship among employees who are more inclined to fight with deviant behavior.

  • Issue Year: 7/2023
  • Issue No: 3
  • Page Range: 2381-2410
  • Page Count: 30
  • Language: Turkish
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