Wykorzystanie koncepcji living labu w praktyce zarządzania (z) interesariuszami projektów
Using Living Lab concept in the practice of management (with) project stakeholders

Summary/Abstract: This article is conceptual in nature and its aim is to present the issue of Living Lab (LL) and possible areas of using LL tools in project management practice, especially in project stakeholder management. Using the methods and practices of cooperation and co-creation with stakeholders offered by Living Labs can strengthen successful implementation of complex projects. LLs operate in the quadruple helix model, which assumes that cooperation is undertaken between the scientific, business, public and social sectors. At the same time, what is distinctive about LLs, as compared to other forms of cooperation, is the foundation on which they are based: open, social innovation and the participatory nature of cooperation. In project management, the increasingly frequent move away from the waterfall model towards the agile one offers many opportunities to use participatory methods. Understanding the needs of project stakeholders, managing their expectations, and involving them in the decisionmaking process can be more successful when project managers draw inspiration from the practices used in Living Labs.

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