Data Privacy Concerns in Virtual ADR Sessions
Data Privacy Concerns in Virtual ADR Sessions

Summary/Abstract: The aim of this article is to analyze the data privacy issues related to the technology used in hybrid and virtual alternative dispute resolution (“ADR”) procedures, in accordance with the General Data Protection Regulation (“GDPR”) and generally imposed standard at an international level. The results are obtained through the comparative method and are relevant in identifying the rights and obligations of all stakeholders: the supervising institutions, decision makers, the parties and all other entities. We will analyze how leading ADR institutions position themselves in relation with data privacy issues, which is the key language involved and how are new platforms going to be prepared for the increasing volume of these speedier procedures. Lastly, we will identify potential differences between on-chain and off-chain disputes. The results are of practical importance, helping all participants in ADR procedure to understand and comply with data privacy and cybersecurity concerns.

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