OVERCOMING COMMUNICATION BARRIERS: SHIFTS IN THE ROMANIAN MEDICAL SYSTEM
OVERCOMING COMMUNICATION BARRIERS: SHIFTS IN THE ROMANIAN MEDICAL SYSTEM

Summary/Abstract: Beatrice Mahler’s book, Comunicarea medic-pacient în cuvinte și dincolo de cuvinte, (Humanitas Publishing House, 2023) comes at a good moment in the whole Romanian context. Communication skills in healthcare system are still a territory that needs improvement in the Romanian system, and what the author attempts to do ist o educate or at least to raise awareness to the important aspect of the medical life. Beatrice Mahler attempts t ogive an overview on the major aspects of the communication process in healthcare settings, based on the Western European standards, while discussing, in the second part of the book, how these things are applied in our system. Beatrice Mahler not only interviews health carers, but she also listens to the opinion of some others who either carry out their profession in the field of communication, asking for advice. All these experts in the field of communication find different aspects of the communication patterns that would need improvement in our system, coming up with examples meant to show the actual problems of the system. Another important detail which is also explored in the book is that of the challenges of the pandemic, mainly from the point of view of the doctor-patient dialogue. The book is useful, and it should be taken as a guide to reconsider all the aspects of the communication patterns in our healthcare system.

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