INTEGRATED DOCUMENT MANAGEMENT SYSTEM USING THE ALFRESCO PLATFORM FOR CONTRACTING COMMUNICATION AND MOBILE PHONE SERVICES
INTEGRATED DOCUMENT MANAGEMENT SYSTEM USING THE ALFRESCO PLATFORM FOR CONTRACTING COMMUNICATION AND MOBILE PHONE SERVICES

Summary/Abstract: Document management is necessary for any organization in the public or private sector. This process includes creating, storing, organizing, identifying, manipulating, editing, and using an organization's documents to serve its objectives. The research aims to present and explain an integrated management system that uses the Alfresco platform for contracting electronic and mobile phone services in an organization. The article is based on a case study and contains the architecture of the management model for implementing the changes determined by the new integrated document management system. The estimated results confirm the multiple advantages and efficiency of changes in document management that integrate the Alfresco platform. The study is a good practice that can be extended to activities other than that exemplified in the study underlying the paper. The study ends with a short presentation of the key benefits that prove an increased level of efficiency and effectiveness generated by the Alfresco platform

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