Uwarunkowania stosowania strategii dywergencji i konwergencji w przedsiębiorstwach międzynarodowych
Conditions for applying divergence and convergence strategies in international enterprises

Summary/Abstract: Globalization processes, resulting in the relocation of enterprises to other countries require companies to maintain consistency in both: elements visible to the customer (such as quality, brand, product etc.) and those invisible (structure, organizational culture, management methods). The subject of the article is that invisible aspect. The author has analyzed two basic strategies used by companies: divergence and convergence, taking into account their possible advantages and disadvantages. Divergence, perceived as focused on diversity, seems to be the more obvious choice nowadays. Pressure from stakeholders, however, forces companies to unify and standardize, which is commonly associated with bad corporate practices. Convergence, if used incompetently, as the examples cited in the article show, leads to cultural clashes and, consequently, threatens the interest of the company. Skillful use of the combination of both approaches, becomes the most important task for managers in international companies. The author, based on his research, has identified five key factors influencing the interpenetration of divergence and convergence and their intensity.

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