Visuotinės kokybės vadybos poveikis finansiniams organizacijos rezultatams
The Impact of Total Quality Management on Financial Performance
Author(s): Živilė Arlauskaitė, Eimenė PaulavičienėSubject(s): Economy
Published by: Vytauto Didžiojo Universitetas
Keywords: visuotinės kokybės vadyba; finansiniai rezultatai; nacionalinis kokybės prizas; konkurencinis pranašumas; total quality management; financial performance; nacional quality prize; competitiveness;
Summary/Abstract: This article concentrates on the impact of total quality management (TQM) on financial performance in organizations. The results obtained by researchers from foreign countries are presented and discussed in this article. The study is based on the comparison of financial performance of companies that have successfully implemented TQM (Lithuanian national quality prize recipients) and companies (competitors) that have not done it.
Journal: Organizacijų vadyba: sisteminiai tyrimai
- Issue Year: 2007
- Issue No: 44
- Page Range: 57-76
- Page Count: 20
- Language: Lithuanian
