How far cyberloafing and burnout impact employee performance? Do the advantages of the increased performance outweigh disadvantages?
How far cyberloafing and burnout impact employee performance? Do the advantages of the increased performance outweigh disadvantages?

Summary/Abstract: The pandemic outbreak of COVID-19 brought about significant changes in various business sectors. As a result, companies had to adapt quickly to the changes to keep their businesses running smoothly. In the first instance, digital transformation was adopted to facilitate work process changes and maintain economic stability. However, implementing digitalization also has another impact on employee work patterns. Therefore, this article aims to analyze the research on how cyberloafing and burnout impact employee performance during COVID-19 in South Jakarta’s companies. This study used a survey approach by a quantitative descriptive technique. Technique research analysis used SmartPLS software through the partial least square approach. The research subject was Y-generation employees in South Jakarta’s companies, with 160 sample respondents. The study’s findings and discussions have led to several conclusions. Firstly, two hypotheses have shown a significant positive correlation between work stress and both cyberloafing and burnout. Three hypotheses have shown a positive but insignificant correlation between work stress and performance and between cyberloafing and performance. Burnout has a negative and insignificant impact on cyberloafing. It is worth noting that while cyberloafing has a positive impact, it does not mediate the influence of burnout on performance and work stress. The research implies that companies should prioritize measures to reduce employee work-related stress. The company can make strategies such as optimizing workloads, offering stress management programs, and fostering a positive work environment.

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