Digitalization of Sofia Municipality. The Development of the e-Services of Sofia in the Context of Public Relations Cover Image

Дигитализацията на Столична община. влиянието на е - услугите на София в контекста на връзките с обществеността
Digitalization of Sofia Municipality. The Development of the e-Services of Sofia in the Context of Public Relations

Author(s): Ivo Penev
Subject(s): Politics / Political Sciences, Library and Information Science, Other, Governance, Public Administration, Sociology, Social Informatics
Published by: Институт за знание, наука и иновации ЕООД
Keywords: public relations; digitalization; transformation; e-services; Sofia

Summary/Abstract: The supreme situation made by the Covid-19 pandemic made the administration show facility, develop considerably, offered electronic and remote services, overcome its own conservatism, and develop its possibilities in video communication. Digitalization turned into the most important achievement in this hard time, which has to be reserved and further developed. This will help to construct a fully, modern, intermunicipal co-operation and generation of logical regional initiatives.

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