The Use of Artificial Intelligence in Entrepreneurial Management – Creating the Ideal Customer Profile
The Use of Artificial Intelligence in Entrepreneurial Management – Creating the Ideal Customer Profile
Author(s): Florin-Cristian FILIPOVICI, Matei TamasilaSubject(s): Social Sciences
Published by: Editura Politehnica
Keywords: Artificial Intelligence; Entrepreneurial Management; Customer Profile
Summary/Abstract: This study aims to define the profile of the ideal customer by leveraging Artificial Intelligence (AI) through the ChatGPT application, based on a business plan summary for a "Gym with Wellness Area," which primarily offers table tennis table rentals. Employing a detailed research methodology, this paper identifies key traits of the market segment most likely to be attracted and retained by the business. The study explores interests and preferences, emotional states before and after service acquisition, fears and frustrations, desires and aspirations, and the self-perception of the ideal customer. The findings provide a comprehensive understanding of how to create and refine an ideal customer profile using AI, enabling the development of marketing strategies and services tailored to customer needs and preferences. The research results offer a strategic foundation for decision-making and promote sustainable and efficient business growth.
Journal: Buletinul Științific al Universității Politehnica Timisoara – Seria Inginerie și Management
- Issue Year: 9/2023
- Issue No: 1&2
- Page Range: 28-33
- Page Count: 6
- Language: English