A Practice onto Personnel In-Service Training’s Affect to Job Satisfaction Cover Image

Mutfak Personelinin Hizmet İçi Eğitiminin Örgütsel Bağlılık ve İş Tatminine Etkisi Üzerine Bir Uygulama
A Practice onto Personnel In-Service Training’s Affect to Job Satisfaction

Author(s): Kurban Ünlüönen, E. Köksal Sezgin
Subject(s): Economy
Published by: İşletme Araştırmaları Dergisi
Keywords: Kitchen; Hotel; In-service Training; Job Satisfaction; Organizational Loyalty

Summary/Abstract: The kitchen which is qualified as the hearth of hotels is a department includes kitchen staff whose responsibilities, authority and duties are identified related to an organizational structure and in a hierarchy instead of being merely a physical space with equipment and working areas that are built for food production. The aim of kitchen is to realize food production in the limits of cost, quality and hygiene standards of hotel. Beside many factors which affect job satisfaction and organizational loyalty the training which is going to be received is also important. As knowing the job increases the job satisfaction and self confidence and it also affects the organizational loyalty in a positive way. This study aims that grups hotel, how does in-service training affect kitchen personnel. In this study applied filed technique used in and firstly searched the factors affect job satisfaction and thoughts about in-service training then applied an one-week training to the same personnel. A different survey performed order to measure the affect to job satisfaction of personnel who was in training and to determine is the in-service training suitable.

  • Issue Year: 3/2011
  • Issue No: 2
  • Page Range: 03-16
  • Page Count: 14
  • Language: Turkish