Conformance of the Internet sales systems of Polish regional rail carriers with Regulation (EU) 2021/782 of the European Parliament and of the Council in the aspect of obligation of providing information about the minimal fares Cover Image

Zgodność internetowych systemów sprzedaży polskich regionalnych przewoźników kolejowych z rozporządzeniem Parlamentu Europejskiego i Rady (UE) 2021/782 w aspekcie obowiązku informowania o najniższych opłatach za przewóz
Conformance of the Internet sales systems of Polish regional rail carriers with Regulation (EU) 2021/782 of the European Parliament and of the Council in the aspect of obligation of providing information about the minimal fares

Author(s): Przemysław Kowalik
Subject(s): Business Economy / Management
Published by: Wydawnictwo Akademii Nauk Stosowanych WSGE im. A. De Gasperi w Józefowie
Keywords: railway; passenger tariffs; tickets; passengers’ right protection; online sale; EU law

Summary/Abstract: ObjectivesThe subject of the study is to examine the functioning of the internet sales systems of Polish regional railway carriers with regard to the obligation to inform about the lowest available fare under Regulation (EU) 2021/782 of the European Parliament and of the Council. Due to the complexity of the fare structure used by carriers, there may be cases in which the cheapest fare on a given route may require making a 'non-standard' purchase: purchasing more than one ticket or a ticket for a route different from the one that will actually be travelled.Material and methodshe fare structure of carriers and the operation of sales systems to support the abovementioned "non-standard" ticket purchases were examined.ResultsThe results of the research showed that the sales systems of most carriers do not support the abovementioned 'non-standard' purchases through an automatically generated offer. Nevertheless, such a purchase is technically possible, but only through a user's own request.ConclusionsAs conclusions from the study, de lege ferenda postulates were formulated regarding the clarification of the very provision on the obligation to inform about the lowest cost contained in the Regulation, as well as the rules for the operation of sales systems and the creation of transport tariffs.

  • Issue Year: 54/2023
  • Issue No: 5
  • Page Range: 564-578
  • Page Count: 15
  • Language: Polish
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