Analysis of the Perceptions of Tourists Visiting the Ephesus Experience Museum on the Museum Experience within the Scope of Experiential Marketing Dimension Cover Image

Deneyimsel Pazarlama Boyutları Kapsamında Efes Deneyim Müzesi’ni Ziyaret Eden Turistlerin Müze Deneyimine İlişkin Algılarının Analizi
Analysis of the Perceptions of Tourists Visiting the Ephesus Experience Museum on the Museum Experience within the Scope of Experiential Marketing Dimension

Author(s): Hasan Hüseyin OKUR, Makbule Civelek
Subject(s): Tourism
Published by: Gazi Üniversitesi- Turizm Fakültesi
Keywords: Experiential Marketing; Experience Museums; Ephesus Experience Museum; Marketing Dimension; Tourist Perceptions;

Summary/Abstract: Experiential marketing is a type of marketing that aims to trigger consumers' purchasing behaviors by offering them unique experiences, rather than simply presenting products or services as elements providing utility. This research seeks to analyze the perceptions of tourists visiting the Ephesus Experience Museum regarding their museum experiences. For this purpose, the study attempts toidentify tourists' sensory, emotional, cognitive, behavioral, and relational experiences related to the Ephesus Experience Museum through the dimensions of experiential marketing .To analyze the main issue of the research, a qualitative research method was employed using a phenomenological design. Data were collected from 19 participants who visited the Ephesus Experience Museum. These interviews were conducted face-to-face, and the data were gathered using a semi-structured questionnaire. When the results of the research are evaluated as a whole, it was observed that participants generally held positive perceptions of the Ephesus Experience Museum, with the emotional experience dimension standing out among the experiential dimensions.

  • Issue Year: 8/2024
  • Issue No: 4
  • Page Range: 311-332
  • Page Count: 22
  • Language: Turkish
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