TOTAL QUALITY MANAGEMENT IN SECONDARY EDUCATION IN GREECE. EVALUATION OF THE DEGREE AND THE METHODS OF ITS UTILIZATION
TOTAL QUALITY MANAGEMENT IN SECONDARY EDUCATION IN GREECE. EVALUATION OF THE DEGREE AND THE METHODS OF ITS UTILIZATION

Summary/Abstract: The purpose of this research is to examine the utilization of Total Quality Management in secondary schools in Greece. The method followed by this research is the quantitative methodological approach, which is carried out by distributing questionnaires to teachers of this level, followed by the statistical analysis of the collected data. The results of the survey showed that in the context of Total Quality Management practices in secondary schools in Greece, 98% of teachers participate in more than two meetings for educational, pedagogical and administrative issues. When it comes to planning the school year, 55% of respondents reported that schools set clear goals with loose schedules, while 36% reported strict schedules. Also, 90% of teachers stated that goals are clear and realistic, while 73% reported that principals frequently discuss quality practices. Therefore, the research concludes that a majority of the interviewed teachers show a positive attitude towards the application of qualitative methods, indicating that qualitative elements work effectively in a collaborative environment. However, bureaucracy is a major barrier to quality improvement, and educators should be more open to collaborations in the context of total quality management.

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