THE IMPORTANCE OF IDENTIFYING HUMAN RESOURCE’S POTENTIAL AND EVALUATING ITS PERFORMANCES WHEN IMPLEMENTING TOTAL QUALITY MANAGEMENT
THE IMPORTANCE OF IDENTIFYING HUMAN RESOURCE’S POTENTIAL AND EVALUATING ITS PERFORMANCES WHEN IMPLEMENTING TOTAL QUALITY MANAGEMENT

Summary/Abstract: Quality is a concept that has various meanings, but we can agree that at the basis of achieving quality from all the points of view, is the quality of the human resources. Implementing a quality management system provides the source of obtaining an organization’s performance. Any modern organization must know how to use all the tools necessary to identify and evaluate human resources performance.

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