Re-structuring for Excellence: Quality Strengthening Organization Design in Public Administration
Re-structuring for Excellence: Quality Strengthening Organization Design in Public Administration
Author(s): Teodora BrandmüllerSubject(s): Economy
Published by: Vytauto Didžiojo Universitetas
Keywords: total quality management; organization structure; public management; visuotinė kokybės vadyba; organizacinė struktūra; viešasis valdymas;
Summary/Abstract: This paper reviews the development of TQM and identifies desirable structural elements to establish it. Assessments show that TQM has been initiated in many public organisations but it can not be considered “total”. Organisation design usually still follows the functions not processes.
Journal: Organizacijų vadyba: sisteminiai tyrimai
- Issue Year: 2009
- Issue No: 51
- Page Range: 21-33
- Page Count: 13
- Language: English
