Dialoogide pragmaatilise analüüsi tarkvara
SOFTWARE FOR PRAGMATIC ANALYSIS OF DIALOGUES

Summary/Abstract: We are investigating written Estonian dialogues – transcripts of human-human spoken dialogues as well as human-computer dialogues – with the aim of determining which dialogue acts are used in interaction, which communicative strategies are followed in order to achieve communicative goals, and which structural parts a dialogue includes. In order to simplify the pragmatic analysis of dialogues, we have developed software that makes it possible to recognise and annotate the dialogue acts, the communicative strategies and the structure of a dialogue. In recognition of dialogue acts, a data-driven method is implemented. Determination of the communicative strategies and the dialogue structure is based on rules. The software is used by linguists in dialogue studies the further aim of which is to develop a dialogue system that interacts with a user in Estonian and follows norms of human-human communication. The paper introduces the software tool and gives examples of its implementation.

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