DECISION-PROCESS MINING: A NEW FRAMEWORK FOR KNOWLEDGE ACQUISITION OF BUSINESS DECISION-MAKING PROCESSES
DECISION-PROCESS MINING: A NEW FRAMEWORK FOR KNOWLEDGE ACQUISITION OF BUSINESS DECISION-MAKING PROCESSES

Summary/Abstract: This paper introduces a new knowledge acquisition method for decision making processes. Basically, we provide a framework that allows a business researcher to create an individual or an aggregated model, depicting the data perspective of the decision making process. The decision data model makes explicit the mental actions, aimed at aggregating data, performed by the decision maker in order to evaluate and choose a decision alternative. The paper introduces the framework, the formal foundations and the assumptions we make. Then, the approach is evaluated through several experiments.

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