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Performance Indicators in Higher Education: An Assessment of the Effectiveness and Efficiency of HE Institutions

Summary/Abstract: The use of performance indicators in the diagnosis and evaluation of institutions of higher education (HE) is becoming ever more common. This article is devoted to problems in using such indicators to assess the work of the university. This issue is firmly rooted in the ongoing contemporary debate on the effectiveness and efficiency of the academic sector. I look at both the potential for the use of performance indicators and their weaknesses, and further propose to discuss two problems related to the use of the performance indicators in higher education. In the paper the types and methods of constructing the indicators used to evaluate HE institutions are characterised. Key criteria for evaluating these metrics are then presented. Reflections on the selection of indicators and construction criteria are illustrated by the example of selected, frequently misinterpreted indicators.

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