Role liniových pracovníků ve veřejné politice
Street-level Bureaucrats and Their Role in Public Policy

Summary/Abstract: This article puts forward the concept of street-level bureaucrats and their role in public policy in its full complexity. In the fi rst two parts the authors defi ne street-level bureaucrats and the roots of the basic ideologies that determine their behaviour (principles of bureaucracy, professionalism, bureau-professionalism and managerialism). They draw on previous analytical studies they conducted on this theme and present the latest empirical findings on the behavior of street-level bureaucrats who work with unemployed people. In this way they try to demonstrate the importance of principles of bureaucracy, professionalism, and bureau-professionalism in contemporary public policy.

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