ASSESSMENT OF THE BALANCED SCORECARD SYSTEM FUNCTIONALITY IN SLOVAK COMPANIES
ASSESSMENT OF THE BALANCED SCORECARD SYSTEM FUNCTIONALITY IN SLOVAK COMPANIES

Summary/Abstract: Slovak companies record conflicting responses regarding the use of the balanced scorecard (BSC) system in practice. Apart from information on positive results there are reports referring to negative experiences, documenting the insufficient contribution of the BSC system. The starting point of the research described in this paper is based on the assumption that the BSC is not meeting the management expectations to the required level it was implemented into practice, yielding limited contribution, or reduced functionality. The results presented were aimed to verify the functionality or disfunctionality of the BSC system and identify its degree in those Slovak companies businesses where the methodology has been applied.

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