Dialoogiaktid ja suhtlusstrateegiad: eesti dialoogikorpuse analüüs
Dialogue Acts and Communicative Strategies: An Analysis of the Estonian Dialogue Corpus

Summary/Abstract: The article gives an overview of a Master's thesis defended in the spring of 2004. The aim of the thesis was to annotate a collection of dialogues from the Estonian Dialogue Corpus (EDiC) using Kristiina Jokinen's theory of communicative strategies, compare two annotating systems (one based on dialogue acts and the other on communicative strategies) and analyse the tasks performed by the communicative strategies. The analysis proved the initial guess that there is a certain agreement between the acts and strategies, e.g. the finish/start strategy is used in response to various questions and requests. From the point of view of EDiC development it was necessary to find out whether that kind of two-layer dialogue tagging could facilitate the composing of the dialogue system. As a result it can be affirmed that both dialogue acts and communicative strategies are necessary layers: the multiple acts are necessary to define the initial parts and detailed structure of the dialogues, while the few strategies would help the computer to understand the users' questions and to generate the answers.

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