Don´t google – ask librarians: online reference services in public libraries in the Republic of Croatia Cover Image

Ne guglajte – pitajte knjižničare: online referentne usluge narodnih knjižnica u Republici Hrvatskoj
Don´t google – ask librarians: online reference services in public libraries in the Republic of Croatia

Author(s): Zdenka Sviben
Subject(s): Museology & Heritage Studies
Published by: Asocijacija informacijskih stručnjaka – bibliotekara, arhivista i muzeologa
Keywords: public libraries; online reference services

Summary/Abstract: 'Ask librarians' is the first joint project of public libraries in Croatia. This article gives insight into the history and basic characteristics of the 'Ask librarians' service. It outlines the architecture of the service's web pages, displays general, demographic and evaluation statistics and discusses problems that librarians involved in the project face. The article also introduces plans for future development.

  • Issue Year: 2008
  • Issue No: 02
  • Page Range: 27-31
  • Page Count: 5
  • Language: Croatian