THE INTERCULTURAL COMPETENCIES OF THE MANAGERS AND ORGANIZATION IN THE GLOBAL WORLD
THE INTERCULTURAL COMPETENCIES OF THE MANAGERS AND ORGANIZATION IN THE GLOBAL WORLD

Summary/Abstract: The increasing size, complexity, and geographical reach of global firms continually raise the bar for effective culturally diverse workgroup performance. Culturally diverse teams provide the opportunity for a greater number of cross cultural interactions and present a number of benefits for teams including increasing innovation, creativity and problem solving capabilities. For managing cultural diversity intercultural competencies, such as dissimilarity openness, emotion management skills, intercultural communication competence, tolerance for ambiguity, cultural understanding, information processing skills and cultural management skills are required. Many companies which are situated in Podlaskie Voivodeship (Eastern-North part of Poland), cooperate with Byelorussian, Russian and Lithuanian firms. To be successful they need to develop intercultural competencies. In the paper the results of pilot research dedicated to those competencies conducted between young managers working in local companies are presented. They show how they assess the companies' and their own intercultural competencies.

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