Issues Regarding Quality Management in Romanian Universities
Issues Regarding Quality Management in Romanian Universities

Summary/Abstract: The world which we all live in, is going through a process of continuous change. We are the authors of this change, influencing more of less the entire process of human community’s development. And in this context, the role of schools in general, especially universities is undeniable. The paper aims to analyze significant issues related to quality management in Romanian universities, both in terms of educational service providers and in terms of direct beneficiaries of these services – the students and indirect beneficiaries – the employers. At present, ensuring quality education becomes increasingly important, both nationally as well as internationally. Students are becoming more aware of the benefit of adequate training, appropriate for the requirements of the world they live in. Since quality management is imperative in educational activities it is only natural for universities to be evaluated in the context of quality management implementation, based on the achievement of the proposed strategic objectives. For these reasons, the need to focus on ensuring the quality of all processes in higher education is being felt increasingly. The implementation of an efficient and effective quality management system in each university would help to identify and evaluate opportunities and deficiencies, for the problem areas to be corrected in time, implementing necessary improvements in the whole academic system.

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