Personnel development at enterprises with regard to adaptation to the VUCA world
Personnel development at enterprises with regard to adaptation to the VUCA world

Summary/Abstract: The modern world, which became known as the VUCA world, is a world marked by volatility, uncertainty, complexity and ambiguity of general conditions and situations. It points out the necessity for enterprises to secure rapid adaptation, flexibility in decision-making and predictability. Maintenance of personnel competencies and skills which contribute to the process of adaptation to the VUCA world is one of the mechanisms to ensure enterprise development. The article describes the results of the study related to the personnel employed at enterprises of the transport and logistics system, which indicates their level of adaptability to modern working conditions. The survey was undertaken by the authors in November, 2015, in Kharkiv region of Ukraine. The study has revealed that formation, development and maintenance of a competency framework for the personnel is a mechanism which makes it possible for enterprises to adapt to modern conditions of development. Based on the results of the study, we have determined personnel competencies which are essential in conditions of the VUCA world with regard to characteristics such as professional qualifications, toleration of uncertainty, thinking and skills, behavioral reactions, communication skills, learning aptitude, multicultural competencies. In accordance with the current trends in personnel management, we suggested concrete actions with regard to personnel development and training at enterprises of the transport and logistics system. It has been concluded that personnel competencies are not considered to be frozen: they change under the conditions of the VUCA world, globalisation and integration of world economies.

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