Oczekiwany wpływ implementacji zintegrowanego systemu informatycznego na jakość informacji – studium przypadku
Impact of integrated information system implementation on the quality of information – case study

Summary/Abstract: This article aims to determine the expectations of employees regarding the impact of integrated information system implementation on information quality (and further on functioning of the organization), in particular on the quality of information generated by the system of management accounting. This research was carried out in the form of case study using a standardized questionnaire, which was conducted in a company implementing ERP system. The results allow to conclude that employees showed a positive attitude to the implementation process and its main aim was to improve control. Expectations about the new system were high and significant-ly different from the old system. According to respondents, the new integrated system was to improve the quality of their work, enable faster performance of responsibilities and improve the quality of the decision-making process. In terms of the quality of information, respondents had the highest hopes for improvement of its availability and the speed of its acquisition. Expected changes regarding other features of quality (accuracy, reliability and understandability) were also significant. In connection with the implementation, respondents expected such problems as high costs and a lot of effort involved in the implementation process and subsequent maintenance of the system.

• Details
• Contents