ZACHOWANIA WSPÓŁCZESNYCH KONSUMENTÓW A FUNKCJONOWANIE ORGANIZACJI
CONTEMPORARY CUSTOMERS’ BEHAVIOR AND THE FUNCTIONING OF AN ORGANIZATION
Author(s): Anna PlutaSubject(s): Behaviorism, Management and complex organizations, Socio-Economic Research
Published by: Wydawnictwo Naukowe Uniwersytetu Szczecińskiego
Keywords: customers’ behavior; time; speed of action; organization; employees overload;
Summary/Abstract: The article touches the problem of functioning of an organization in the context of changes within the behavior of contemporary customers. Noticeable periodical changes in customers’ behavior influence the functioning of the organization what bring threats to employees. The goal of the article is to initiate a discussion on the issue of the behavior of contemporary customers and the analysis of its influence on the organizational functioning.
Journal: Studia i Prace WNEIZ US
- Issue Year: 2016
- Issue No: 43/3
- Page Range: 351-359
- Page Count: 9
- Language: Polish
