Effectiveness measures of forms to improve employee competences - case studies
Effectiveness measures of forms to improve employee competences - case studies

Summary/Abstract: The references analysis, carried out prior to the research initiation, indicates that there is a gap, both in the science and practice related to the effectiveness of the measures of training and other forms improving staff competence. Training effectiveness measures are used as an element of the evaluation system that takes place immediately after training completion; however, cyclic and comprehensive testing of various forms of staff competence and development improvement is rarely observed. The models documented in the references are by D. Kirkpatrick, Ch. Hamblin, J. Phillips or even C-I-P-O and rather selectively or just partially used by companies, thus not necessarily giving solid results. The task of this article is to present the research results based on the analysis of primary data about the effectiveness measures of forms improving employee competence. The research completed in 2013 used the case study methods, based on large enterprises. Only one case, from each service and commercial sector discussed, will be presented (10 in total). They have been chosen based on wider information delivered from the respondents. The author attempts to present comparable tables for each of the enterprise.

• Details
• Contents