MULTIPURPOSE MATERIALS DESIGN FOR MULTILINGUAL HEALTHCARE COMMUNICATION: THE ‘TAKE CARE’ APPROACH
MULTIPURPOSE MATERIALS DESIGN FOR MULTILINGUAL HEALTHCARE COMMUNICATION: THE ‘TAKE CARE’ APPROACH

Summary/Abstract: Multilingualism in healthcare interactions is complicated and complicating. In the European project “Take Care: A Healthcare Language Guide for Migrants”, we designed intuitive materials for educational and clinical communication settings in any combination of 17 languages. The Guide has been piloted in, shared with and used by medical universities, hospitals, pharmacies, language schools, migrant associations, community centers across Europe. With project implementation and external evaluation completed, our objectives on this occasion are to review collected data and make informed practical recommendations for other projects taking on similar challenges. Overall positive results and spin offs also prompt us to raise visibility and encourage wider use of the “Take Care” approach and resources already freely available in various print and electronic formats.

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