A STUDY ON THE LEVEL OF SATISFACTION OF STUDENTS IN THE BUCHAREST UNIVERSITY OF ECONOMIC STUDIES
A STUDY ON THE LEVEL OF SATISFACTION OF STUDENTS IN THE BUCHAREST UNIVERSITY OF ECONOMIC STUDIES

Summary/Abstract: The current paper deals with studying the level of student satisfaction in the Bucharest University of Economic Studies. As for the method used – the paper commences with an outline of the main factors contributing to student satisfaction. Then, we introduce and analyze research which was undertaken by the authors in the academic year 2014-2015 in the Bucharest University of Economic Studies.The main objective of the research is to reveal if our academy meets students’ needs. We do that by trying to see if factors influencing the satisfaction level find appropriate responses from the teaching staff and, also if, from a student’s perspective, the university curriculum contributes to their professional development.The results of the research do not focus strictly on language learning in higher education. They are more general, including various aspects of student satisfaction. However, the conclusions of our study do not omit the role played by language learning opportunities in student satisfaction and emphasize its major importance, especially for students in International Business.The limitations of the research follow from the method used – they are due to the fact that the conclusions are based solely on students’ replies and are not, for the time being, correlated with other student satisfaction surveys or academic performance indicators. Thus, the connection established between student satisfaction and academic performance could be a direction for further research.

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