Factors Influencing Communication in the Professional Environment
Factors Influencing Communication in the Professional Environment

Summary/Abstract: This paper is a descriptive study of the professional context, the purpose of which is to identify the analysis criteria specific to human communication that takes place in a work environment, i.e. professional communication. Current theories on communication, which are presented in the first part of the paper, enable us to identify a model of the extensive communication model designed along the dimension individual-social. The paper describes in a distinct manner the communication techniques seen as possible ways of forming communication competence and it brings to the fore the issue of communication professionalism. The second part is an analysis of the professional context seen in the complexity of its external determinations on the physical and psycho-social dimensions. The introduction of some physical dimensions, such as space, time, microclimate, which are specific for the professional activity in a certain domain, represents a new perspective in approaching this phenomenon. Components which are quite rarely discussed in communication studies, such as culture and the organizational climate are identified as descriptive elements for the professional environment, and, as such, they are proposed as possible analysis criteria for professional communication. The conclusion of this article defines professional communication and enlists the main categories of impact factors.

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